Shipping Policy

Last Updated: September 14, 2026

Thank you for supporting Reliquarian House. This Shipping Policy provides general information regarding the processing, shipment, and delivery of physical products purchased through our website.

Shipping options, costs, and estimated delivery times may vary depending on the product, destination, and shipping method selected at checkout.

Order Processing

Orders for physical products are processed as promptly as possible. Processing times may vary depending on product availability, order volume, holidays, special events, or whether an item is made-to-order or otherwise requires additional preparation.

Estimated processing or fulfillment times may be provided on individual product listings when applicable.

Please note that processing time is separate from shipping and transit time.

Shipping Rates

Applicable shipping costs will be displayed during checkout before your purchase is completed.

Shipping rates may be calculated based on factors such as the destination, package size or weight, selected shipping method, and products included in the order.

Delivery Estimates

Estimated delivery dates or transit times provided during checkout are estimates and are not guaranteed unless expressly stated otherwise.

Once an order has been transferred to a shipping carrier, delivery times may be affected by circumstances outside the control of Reliquarian House, including carrier delays, weather, holidays, service interruptions, or other unforeseen circumstances.

Shipping Confirmation & Tracking

When tracking information is available, customers may receive a shipping confirmation containing tracking details after an order has been dispatched.

Please allow time for the shipping carrier to update tracking information after receiving your package.

Shipping Address

Customers are responsible for providing an accurate and complete shipping address when placing an order.

If you notice an error in your shipping information, please contact Reliquarian House as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or been shipped.

Reliquarian House is not responsible for delivery issues resulting from incorrect or incomplete shipping information provided at checkout.

Lost, Delayed, or Damaged Packages

If your order arrives damaged, appears to be lost, or experiences a significant delivery issue, please contact us with your order information and details regarding the issue.

We will make reasonable efforts to assist with eligible carrier claims, replacements, refunds, or other appropriate resolutions depending on the circumstances.

Please retain the original packaging and, when possible, photographs of damaged products or packaging, as this information may be needed to resolve a shipping claim.

Returned Packages

Packages returned to Reliquarian House because of an incorrect address, unsuccessful delivery, refusal, or other delivery issue may require additional shipping charges before being sent again.

We will contact the customer when possible to determine the appropriate next steps.

International Shipping

International shipping availability may vary by product and destination.

Customers placing international orders may be responsible for customs duties, taxes, import fees, or other charges imposed by their destination country unless otherwise stated during checkout.

Reliquarian House is not responsible for delays caused by customs processing or international shipping authorities.

Digital Products & Services

Digital products, memberships, subscriptions, bookings, and other non-physical offerings do not require shipping and are not subject to this Shipping Policy.

Access or delivery information for these offerings will be provided separately when applicable.

Changes to This Policy

Reliquarian House may update this Shipping Policy as our products, fulfillment methods, and shipping options evolve.

Updates will be posted on this page, and the "Last Updated" date may be revised accordingly.

Contact Us

For questions about shipping or an existing order, please contact:

Reliquarian House
Email: Bookings@thereliquarian.com
Website: www.thereliuquarianhouse.com